Pratik Mehta
In-house / Leadership

SR Love and Care

Built and handed off a volunteer design team for a global humanitarian nonprofit.

Role
Marketing and Design Team Lead, Volunteer
Disciplines
Social, Design, Leadership
Timeframe
2016-2020
Team
5 to 15+
My contribution
Owned
Building and leading the volunteer marketing function: growing it from 5 to over 15 members, founding a dedicated 5-person design team inside it, and setting the workflows, standards, and mentorship before handing it off.
Team
15+ volunteers by 2020, including the 5-person design team he founded.
Constraints
An all-volunteer team with no budget and turnover, across four years and a global organization.
[ 01 ]

Problem

Output needs, no structure to meet them. A global humanitarian nonprofit needed real marketing and design but had a handful of volunteers and no system to scale them.

The problem was building a function, not just making assets: grow a team, give it standards, and make it able to run without the person who started it.

[ 02 ]

System

A volunteer function built to outlast its lead. The team grew from 5 to over 15 across four years, and as demand outpaced general marketing, a dedicated 5-person design team was founded inside it.

Workflows, standards, and mentorship were set so the function could be handed off cleanly, not collapse when one person left.

01

Grow the team

5 to 15+ over four years.

02

Found a design unit

5 people, its own standards.

03

Set workflows

Standards and mentorship.

04

Hand off

Built to run without me.

[ 03 ]

Decisions

Three choices made it last.

01

Build a function, not a backlog

A team that keeps producing, not a pile of one-off assets.

02

Spin out design when it earned it

A dedicated design team, founded only once demand outgrew marketing.

03

Design for handoff

Workflows and mentorship meant the team could keep running after I handed the function off.

[ 04 ]

Output

SR Love & Care relief campaign workSR Love & Care relief campaign work
Relief campaign / social, print, and video
Campaign recap
Title animation
Outro animation

Social

SR Love & Care relief social
SR Love & Care relief social
SR Love & Care relief social

Print

SR Love & Care flyer
SR Love & Care flyer
SR Love & Care flyer

Relief packet

Relief packet page
Relief packet page
Relief packet page
Relief packet page

Selected relief-campaign work.

[ 05 ]

Proof

15+
Team by 2020
5
Person design team founded
4
Years volunteered
[ 06 ]

Reflection

SR Love and Care is the leadership-and-handoff proof, and personally the bridge that pulled me from code toward design and marketing. Building a team that could run without me is the same systems instinct, applied to people instead of pixels.